Since Internet came out and business
entered its shores, email marketing has become an inseparable tool for small
businesses, to send messages. It’s fast and cheap, and gives you possibility to
choose what kind of people and when are they going to receive your messages. It’s
an ideal communication tool for small firms, who’s business relies on its
website. You can send mail with special offers to particular people.
However, if done badly, your messages
may be seen as spam and not reach to their destination. Every single message
must be done with high sense if responsibility and must be very relevant to
what people are actually interested in. Since the new law came out in 2018,
your messages must include an ultimate value for the recipients.
But also you need to have detailed
information about recipients, to be able to make a proper targeting. And they
must give you a permission, for you to be able to send them marketing emails,
by subscribing on your website. Group your clients by specific characteristics,
relying on what they have bought in the past. This will let you send more
specific emails and have a better targeting system.
It is illegal to reveal any information
about recipient on your emails. That’s why you need to have a blind carbon copy
(bcc). It must be clearly seen that your emails are commercial (if they
actually are), and you must not conceal your own identity. And, of course,
every single mailing, must have an easy “unsubscribe” function, so people stop
receiving emails if they don’t want to anymore.
Your emails must stand out, they must
have a compelling subject line, without exaggerating claims, a simple but
informative text, pictures that are strictly relevant to the theme and they
must give a clear reason to respond. Always check your messages before sending,
think like recipient and try to understand if it’s relevant for you or not.
Sometimes emails can be incompatible
with recipient’s software, that’s why offer both a text-only email and an HTML
version of it.
Always track the results, to be able to
improve your messages and even completely change them if needed. Gather key
information such as: how many emails were delivered, how many people clicked
through and how many people opted out.

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