Mobile marketing is aimed to reach your
target audience on their smartphones, tablets, and/or other mobile devices, via
websites, emails, SMS and MMS, social media, and apps.
Everything people did with computers is now available
to do with mobile devices, whether it’s viewing emails or visiting websites. 80% of internet users own a smartphones.
Of course every company’s mobile
strategy will differ from others, depending on the industry and target
audience. Mobile technology is all about customization and personalization. So
is mobile marketing.
First of all, you need to understand
your audience. Buyer personas are very valuable to help you with that. Buyer
personas are the abstract representations of different types of your customers.
Create a profile that will describe the background of each of them (job
description, main sources of information, goals, challenges, preferred type of
content, objections, role in the purchase process, etc.). It’s easier to create
right marketing messages when you perfectly know, who is your target audience.
Also think of details, that describe their mobile habits.
You can use analytical tools like Google Analytics or
survey clients about their mobile web usage to understand the mobile traffic. A/B
testing compares two versions of the same campaign. All types of data will help
you develop audience personas.
After understanding your target
audience, you must set your goals. You need to understand what success looks like
for you.
Everything you come up with must be
tested and optimized, if needed. You need to focus most on engagement, acquisition
customer service, etc.
While looking to your data, that you
have collected, pay attention to mobile behavior (reveals how well your mobile
content engages your audience), mobile conversion (indicates whether or not
some of your key landing pages need to be optimized for mobile browsing), device
category (displays the quantity and quality of much mobile traffic to each
individual page on your site, it may need to be created by yourself), etc.
Thanks to all this information, you can understand
which search queries may be leading mobile traffic to your site, what content
your mobile audience is most interested in, and which pages you need to
optimize for mobile browsing first.